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How to Update Your Fitbit

What to Know

  • Fitbit app: Tap Today > [your profile] > [your device]. If an update is available, tap Update banner and follow the instructions.
  • dashboard: Tap Fitbit Connect > Open Main Menu > Check for device update. Log in. Fitbit updates automatically.
  • Firmware updates become available only if you turn on all-day sync and let the Fitbit app run in the background.

This guide shows you how to update any Fitbit to the latest firmware via the Fitbit app and the dashboard, and what to do if an update fails. These updates provide bug fixes, new features, and functionality enhancements.

How to Update Your Fitbit via the Fitbit App 

The easiest way to update your Fitbit is by using the app. Before you begin, charge your device and confirm you have the latest version of the Fitbit app installed on your phone or tablet.

Here's how to check to see if new software is available.

  1. Select your profile picture.

  2. Tap the image of your device.

  3. Tap the pink update banner displayed on the screen.

    You'll see this banner only if an update is available.

  4. Follow the on-screen instructions and keep the device close to your synced phone or tablet.

    Avoid updating at midnight. Otherwise, you might see incorrect steps for the following 24 hours.

How to Update Fitbit via the Dashboard

Updating your Fitbit via the dashboard is a little trickier than using the app. You'll need a Bluetooth connection with your Windows or Mac computer (built-in Bluetooth or a Bluetooth dongle). Make sure you have the latest version of Fitbit Connect installed.

  1. Select the Fitbit Connect icon, located near the date and time on your Windows computer.

    On a Mac, find this in the upper-right corner alongside other dashboard icons and the time and date.

  2. Select Open Main Menu.

  3. Select Check for device update.

  4. Log in to your Fitbit account if prompted.

  5. If an update is available, the Fitbit will update automatically. Otherwise, you'll see a screen telling you that your Fitbit tracker is already up to date.

What to Do If Your Fitbit Update Failed

Fitbit won't update? Here's what to do.

  • Make sure the battery life on your device is at 50 percent or more.
  • Ensure your internet connection is reliable. The update will fail if the connection drops out suddenly.
  • Turn your tracker off and on again.
  • Try the firmware update again. Sometimes, a second attempt will work successfully.
  • If you've already tried via the app, try updating via Fitbit Connect or vice versa.

If you can't see an update banner in the app, don't worry. That means your Fitbit tracker is up to date, and you don't need to do anything.

Thanks for letting us know!



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- Monthly and annual plans available that unlock habit-forming programs, audio & video workouts, and advanced insights.
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- Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
- Account will be charged for renewal within 24 hours prior to the end of the current period, and identify the cost of the renewal.
- Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.
- Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
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How do I update my Fitbit device?

Fitbit occasionally releases free feature enhancements and bug fixes for your device through firmware and Fitbit OS updates. For details about each type of update, see What's changed in the latest Fitbit device update? and What's changed in the latest Fitbit OS update?

For troubleshooting instructions, see Why can't I update my Fitbit device?

Note: We release updates to all customers in phases. If an update is available but you don’t see it, check the app again later.

ClosedHow do I update my Fitbit device?

Before you begin the firmware update, charge your device and confirm you have the latest version of the Fitbit app installed on your phone or tablet. Note the following:

  • If you update your device at midnight (when your step count resets) you may see an inaccurate step count for 24 hours.
  • Updates may take up to an hour or more to complete.
  • Let the Fitbit app run in the background on your phone, which allows a small portion of the firmware update to download to your Fitbit device each time your device syncs. dashboard
  1. Confirm you have the latest version of Fitbit Connect:
    1. Click the Fitbit Connect icon Fitbit logo located near the date and time on your computer.
    2. Click Open Main Menu.
    3. Click Troubleshooting.
    4. Below the Fitbit Connect number, click Check for updates.
  2. Go back to the main menu and click Check for device update.
  3. When prompted, log in to your Fitbit account.
  4. If an update is available, follow the on-screen instructions and keep your device close to your computer during the update. After you start the updates, a progress bar appears on your device and in Fitbit Connect until the update is complete.
  5. If you have trouble updating your device, see Why can't I update my Fitbit device?
ClosedHow do I update the firmware on my scale?

Your Fitbit scale automatically checks for updates. When an update is available, the scale downloads and installs the update. If you step on your scale and see a progress bar, the scale is currently checking for updates. Wait until it's done to complete a weigh-in.

Illustration of the scale's screen with a progress bar at the top and, below that, circular arrows in a counter-clockwise direction

Thanks for your feedback.


How to Update Fitbit Firmware Using Fitbit App


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