Publix grocery pickup

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Publix Pickup: How to Order Groceries and Pick Up Curbside

As Publix teamed up with Instacart to make their food more accessible to customers, there are now two ways of getting Publix pickup orders. However, these two options vary, and it’s important to know which option suits your needs before placing your order.

Publix has two pickup options: in-store and curbside. You can order subs, cakes, or any specialty item on the Publix website using the free in-store pickup option. To order groceries with curbside pickup, you will need to order through Instacart. Publix curbside pickup via Instacart is free for orders over $  

With the ability to use Instacart for curbside pickup, shoppers nearby a Publix market have convenient ways to access the store. In this article, we&#;ll discuss the pickup costs, coupon usage, EBT payments, and everything else you should know before placing your first pickup order at Publix!

How Does Publix Pickup Work?

You can order Publix pickup in two different ways. If you want to order custom items like subs, cakes, or specialty platters, you can order through Publix and pick them up in-store. On the other hand, if you’re looking to order groceries, you’ll need to order through Instacart and pick them up curbside.

Orders placed for in-store pickup of specialty items are either placed in-store at the department you are purchasing from or online through that department for your customization.

A common example of this is for a birthday cake or an order of sandwiches for a meeting or school event. These cannot be picked up curbside since they are stored at the specific department you ordered from.

For those looking to purchase any grocery item, pickup works through placing your order directly through Instacart. Therefore, depending on what kinds of items you want, you’ll need to follow a different ordering method.

Keep in mind that to place orders through Instacart, you must first make an account on Instacart through their website or the mobile app.

How to Order Publix Pickup

Before placing an order for in-store pickup at Publix, be sure the items you want are available for in-store pickup. Some of the items you can purchase include:

  • Cheese
  • Meat
  • Subs
  • Seafood
  • Platters and boxes
  • Cakes and desserts
  • Ready-made meals

If any of those match the items you’d like to purchase, you can proceed to place your in-store pickup order. You can place orders for cakes, platters, and specialty items in-store while shopping, or you can place them online.

To place orders online through Publix, you’ll first need to navigate to their website. Once you’re there, follow these steps:

  1. Hit the triple lines in the top left corner
  2. Under “shop online,” select “in-store pickup”
  3. You will be redirected to a page where you can shop the offered selection
  4. After finding items, add them to your cart
  5. You can then head to the online checkout
  6. Choose which store you’d like to pick up from
  7. Finish your order by paying online

Once your order is ready, you can head to the chosen store location and pick up your items inside the store.

If you want to place an order for groceries, you will need to go to the Instacart website or the app and choose Publix as your store.

Once you’re on the Publix page, you can start adding items to your cart. Once you’re ready to check out, you will pay through the Instacart platform and pick up your items outside the store in a designated pickup area when they are ready.

What’s the Difference Between Publix In-Store and Curbside Pickup?

The main differences between Publix&#;s in-store pickup and curbside pickup are the platform used to order and the available items. For a full grocery haul, you’ll order curbside pickup through Instacart, while more specialty items will be ordered through thePublix website and picked up in-store.

Publix also offers in-store prices only for items eligible for in-store pickup. Meaning, grocery items purchased through Instacart will cost more than in-store prices to cover the cost of service Instacart provides.

The other difference is the pickup location. If you order through Instacart, you will not need to go inside the store, whereas orders through Publix must be picked up in-store.

Before placing your curbside pickup order, it&#;s worth mentioning that you can link your Publix loyalty card to Instacart and take advantage of the store benefits for purchases made through Instacart.

How Much Does Publix Curbside Pickup Cost?

If your order is over $35, Publix curbside pickup is free. However, if your order doesn’t meet the minimum order requirement, you’ll be charged a pickup fee.Keep in mind the individual grocery items cost more than in-store prices when you order curbside pickup through Instacart.

You simply need to buy enough items to qualify for the free curbside pickup service at Publix. However, you&#;ll still pay higher than in-store prices on individual grocery items to cover the cost of service Instacart provides.

Publix and other grocery stores set these order minimums simply to make the company’s time and resources worth preparing pickup orders.

If a customer only orders one or two low ticket items, the store will end up losing time and potentially money with shopping, packing out, and bringing each pickup order to customers.

Can You Use Coupons With Publix Pickup?

If you have paper coupons for Publix, they cannot be applied to pickup orders; however, online promotions and digital coupons can be used. You will see that when certain items are added to the cart, coupons are automatically applied as they are associated with each item.

If you see an online promotion that has not automatically been applied, try adding more than one of those items to your cart, as they may have a minimum amount requirement. In that case, the promotion should then show up.

If you have any paper coupons, you can save them for in-store purchases at a later time since they can’t be used for pickup orders. 

Do You Tip Publix Pickup?

If you place an order through the Publix website for in-store pickup, keep in mind that tips are not accepted due to the company’s tipping policy. However, if you order groceries for curbside pickup through Instacart, then you can offer a tip to your Instacart shopper.

Publix employees are not allowed to accept tips from customers as it creates unfair competition between employees for certain positions.

However, if you place an order for curbside pickup, you can offer a tip since the person doing the shopping is not a Publix employee.

All Publix curbside pickups are completed by Instacart employees which very much accept and encourage tipping.

Tips can be entered directly through the Instacart app for the person who does the shopping for you. And this tip goes completely to your shopper.

It is recommended that you tip Instacart shoppers between 15% and 20% of your order total, consistent with how much you would tip any other service employee.

Can You Use EBT for Publix Pickup?

As of April , customers can use their SNAP benefits and apply EBT payments to Publix pickup orders in select states. This is through the Instacart app and will be processed by providing your PIN when picking up your items to complete the purchase.

This new rollout makes Publix pickup more accessible for all shoppers. For those using EBT payments with Instacart, keep in mind that you will need to bring your EBT card to the pickup location.

You’ll be asked to show your EBT card and enter your PIN. For now, this is how they can authenticate purchases to keep the program operating.

You can find out the full list of retailers that accept EBT cards online in your state by visiting the USDA website.

Conclusion

Now that you’re familiar with the two ways of purchasing items with Publix pickup, be sure to download the Instacart app and create a login both on Instacart and the Publix website. If you’re using EBT, you can save your card information through the Instacart app for quick checkout moving forward.

If you’re interested in finding out more grocery shopping tips, check out the related articles below.

Related Articles:

Publix Delivery: How to Get Publix Grocery Delivery With Instacart

Publix BOGO: What You Should Know About Publix BOGO Sales

Publix Cakes: Your Guide to Ordering Cakes From Publix Bakery

Does Publix Take EBT? (Yes, Including Online Orders)

Walmart Grocery Pickup: How to Order Walmart Groceries for Pickup

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Eril is the founder of Shopfood.com. He has over ten years of experience in the consumer goods industry. He launched many successful products for major brands sold at retailers like Walmart, Costco, Amazon, Target, Kroger, Publix, and more.

He likes to write and share his experience with others. Outside of work, you can find him at a hiking trail in New England or playing soccer with his kids.

Disclosure: Shopfood.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon. Shopfood.com also participates in other affiliate programs and is compensated for referring traffic and business to these companies, but there is absolutely no additional cost to you if you make a purchase using our links.

Sours: https://www.shopfood.com/grocery-stores/publix-pickup/

Screenshots

    Description

    Publix Delivery lets you order groceries from your neighborhood Publix to be shopped and delivered by Instacart* the same day, in as little as one hour.

    
SHOP RIGHT FROM THE APP
    
Just create an Instacart account and then order from the South’s favorite supermarket via Instacart. Get fast deliveries to your door on groceries, home essentials, and more. You could also use the Publix Curbside service at select locations, and get your groceries shopped by skilled Publix associates right to your car.
    
These convenient services are available in many zip codes across the Southeast, and you can find out if delivery or curbside is available near you in the app.

    
WHY PUBLIX DELIVERY, POWERED BY INSTACART:
    
• Instacart shoppers check expiration dates and select quality produce

    • Save with weekly sales
    • Get delivery from Instacart in as little as one hour

    • Order Publix Curbside, drive to a reserved spot, get your groceries to your car
    • Reorder previous items with ease
    • Contact your Instacart shopper in real time



    *Instacart is an independent business that provides online ordering, shopping and delivery services to Publix’s customers.

    Version

    Bug fixes and performance improvements.

    Ratings and Reviews

    out of 5

    K Ratings

    This app is good but needs improvements ASAP.

    The app worked well until the groceries were delivered. Then a prompt to write a shopper’s evaluation locked me in and would not let go back to double check my list of purchases. It’s asking me to tell it if all the items were found but would not let me go back to check and compare with the initial order. So I’m being forced to choose before I can check. Maybe with a small purchased of a few items this wouldn’t be a problem. However if you had a big list what do you do?Further I was happy with my shopper’s job and wanted to give her credit but after taking the time to write a narrative praising her performance I got stuck in the “write narrative “ section and couldn’t go forward or back or clear. I got out of the app and came back in only to find my page frozen in the same location. No save button or next button etc. All else went well.

    Push notifications stopped entirely

    In the last two weeks, the app stopped sending push notifications regarding the orders that were placed. Even when the shopper tried sending messages about the shopping, the notification was never sent. I didn’t know the shopping had been done until the groceries were outside my house. This is problematic because we ended up with refunds on things we could have used replacements instead. Other issues is that it is not always clear if you are ordering 1 count or 1lb of something.

    The other major problem with the app is that for curb side pick up, if the app tells you to go inside to get your own groceries (which not sure why that happened), there’s no way on the app to scan the groceries. So even though the app tells you no one is available to deliver your groceries, you can’t go inside to get them yourself because you can’t scan them out to finalize the order on your app. I stopped trying curb side pick up after running into that issue twice a few months ago.

    Let me share my experience of getting no groceries

    I placed an order today - about $80 in groceries. While I was pleasantly surprised with the fee structure and ordering process - that’s about where my approval stopped with this. As my order delivery time approached, I got an email telling me that my order is delayed. The new estimate time was sent. That time came and passed. I waited 30 min after the new estimated delivery time and my order said it was still in the store . I finally called customer service - and the customer service rep apologized and offered me a free delivery on my next order. When I explained to her that offering me a discount if I should choose to spend more money with them doesn’t rectify the situation. I asked her to go ahead and refund my order since she couldn’t give me an estimate on delivery and had no details on the status of my order.

    The net result was 3 hours later - no food and waiting 7 days for the credit back to my card.

    This will be the first and last time I order with them. Next time I’ll just drive to Publix and save myself the wasted time.

    The developer, Publix Super Markets, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

    Data Linked to You

    The following data may be collected and linked to your identity:

    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    Information

    Seller
    Publix Super Markets Inc.

    Size
    MB

    Category
    Food & Drink

    Compatibility
    iPhone
    Requires iOS or later.
    iPad
    Requires iPadOS or later.
    iPod touch
    Requires iOS or later.
    Languages

    English, French

    Age Rating
    12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References

    Location
    This app may use your location even when it isn’t open, which can decrease battery life.

    Copyright
    © Instacart,

    Price
    Free

    Supports

    • Family Sharing

      With Family Sharing set up, up to six family members can use this app.

    More By This Developer

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    Sours: https://apps.apple.com/us/app/publix-delivery-curbside/id
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    Publix Delivery & Curbside

    Publix Delivery lets you order groceries from your neighborhood Publix to be shopped and delivered by Instacart* the same day, in as little as one hour.

    
SHOP RIGHT FROM THE APP
    
Just create an Instacart account and then order from the South’s favorite supermarket via Instacart. Get fast deliveries to your door on groceries, home essentials, and more. You could also use the Publix Curbside service at select locations, and get your groceries shopped by skilled Publix associates right to your car.
    
These convenient services are available in many zip codes across the Southeast, and you can find out if delivery or curbside is available near you in the app.

    
WHY PUBLIX DELIVERY, POWERED BY INSTACART:
    
• Instacart shoppers check expiration dates and select quality produce

    • Save with weekly sales
    • Get delivery from Instacart in as little as one hour

    • Order Publix Curbside, drive to a reserved spot, get your groceries to your car
    • Reorder previous items with ease
    • Contact your Instacart shopper in real time




    *Instacart is an independent business that provides online ordering, shopping and delivery services to Publix’s customers.

    Sours: https://play.google.com/
    Publix Delivery - Online Shop With Me - Grocery Haul

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    Pickup publix grocery

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    GROCERY HAUL \u0026 MEAL PLAN - BUDGET FRIENDLY - WALMART GROCERY PICKUP - PUBLIX

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